Privacy Policy
Introduction
Bulldog Sod is a family-owned sod farm located in northern Utah with over
40 years of experience. We are committed to protecting the privacy of our customers. This
Privacy Policy explains how we collect, use, and protect information when you contact us via
SMS text message or through our website at bulldogsod.com.
Information We Collect
When you contact us via SMS, we collect your mobile phone number, the content of your text
messages, and your name if you provide it. We do not collect payment information, social
security numbers, or any other sensitive personal data through our SMS service.
How We Use Your Information
We use your information to provide you with excellent customer service and to keep you
informed about things that matter to your lawn. Specifically, we may use your information to:
- Respond to your questions about sod products, pricing, delivery, and installation.
- Send helpful seasonal reminders such as watering schedule adjustments, fertilizing tips,
winterization advice, and weather-related care alerts.
- Share occasional information about our services, special offers, or new products we think you
would find valuable.
We respect your time and your inbox. Our goal is to be genuinely helpful, not to overwhelm you
with messages. You can opt out of any or all communications at any time by replying STOP.
SMS Messaging
By texting our business number, you consent to receive SMS messages from Bulldog Sod
including responses to your inquiries, seasonal lawn care tips, weather advisories, and
occasional informational updates about our products and services. Message and data rates may
apply depending on your mobile carrier plan. You can opt out at any time by replying STOP. For
help, reply HELP.
We Do Not Sell Your Information
We do not sell, rent, or share your personal information with third parties for their marketing
purposes. Your information stays with Bulldog Sod and is used only to serve you better.
Data Retention
We retain conversation records only as long as necessary to fulfill your request and for
reasonable business record-keeping purposes.
Third-Party Services
We use Twilio to deliver SMS messages and Shopify to operate our website. These providers
have their own privacy policies governing their handling of data. We do not share your personal
information with these providers beyond what is necessary to deliver our service to you.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from
children.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Bulldog Sod | Northern Utah
Office: (801) 525-1751
Website: www.bulldogsod.com